Frequently Asked Questions about the Clan Reunion in St. Louis, Missouri in June 2019

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General Questions about the 2019 Clan Reunion

Click here to see the answers to General Questions about the 2019 Clan Reunion

1.  When will the Clan Reunion be held?

The 2019 O’Dea Clan Reunion will be held from Friday evening 7 April 2019 to Monday 10 April 2019.

2.  Where will the Clan Reunion be held?

  • The rendezvous for Friday night 7 April 2019 is the South Australian Maritime Museum, 126 Lipson Street, Port Adelaide, SA, 5015.  A map of the location is available here:
  • The main day will be on Saturday 8 April 2019.  All the activities on this day will be held at St Joseph’s School Hall, 56 Albemarle Street, West Hindmarsh.  A map of the location is available here:
  • The rendezvous for Sunday 9 April 2019 is the McLaren Vale Visitor Information Centre, 796 Main Road, McLaren Vale, SA, 5171.  A map of the location is available here:
  • The rendezvous for Monday 10 April 2019 is the McLaren Vale Visitor Information Centre, 796 Main Road, McLaren Vale, SA, 5171.  A map of the location is available here:

3.  Where can I find information about the programme for the Clan Reunion?

4.  How much does it cost to attend the Clan Reunion?

Friday Night Price
Friday Night – Maritime Museum – Adults $8.00
Friday Night – Maritime Museum – Children aged 14 to 17 $8.00
Friday Night – Maritime Museum – Children under 14 $0.00
Friday Night – Adelaide Clipper Ship Tour – Adults $13.00
Friday Night – Adelaide Clipper Ship Tour – Children aged 14 to 17 $13.00
Friday Night – Adelaide Clipper Ship Tour – Children under 14 $0.00
Friday Night – Port Dock Hotel – Adults (Pay for your own meals & drinks) $0.00
Friday Night – Port Dock Hotel – Children aged 14 to 17 (Pay for your own meals & drinks) $0.00
Friday Night – Port Dock Hotel – Children under 14 (Pay for your own meals & drinks) $0.00

 

Saturday Price
Saturday – Adults $115.00
Saturday – Children aged 14 to 17 $40.00
Saturday – Children under 14 $0.00

 

Sunday (Pay for your own meals & drinks) Price
Sunday – McLaren Vale and Hahndorf Tour – Adults $0.00
Sunday – McLaren Vale and Hahndorf Tour – Children aged 14 to 17 $0.00
Sunday – McLaren Vale and Hahndorf Tour – Children under 14 $0.00

 

Monday (Pay for your own meals & drinks) Price
Monday – O’Dea Mystery Tour (Max Pahl tour leader) – Adults $0.00
Monday – O’Dea Mystery Tour (Max Pahl tour leader) – Children aged 14 to 17 $0.00
Monday – O’Dea Mystery Tour (Max Pahl tour leader) – Children under 14 $0.00
Monday – Fauna Park – Adults $10.00
Monday – Fauna Park – Children aged 14 to 17 $10.00
Monday – Fauna Park – Children under 14 $0.00

5.  How can I plan and organise my travel to and from Adelaide?

We suggest that you contact your travel agent.

6.  How can I find accommodation in and around Adelaide?

For the benefit of those who are planning to attend the Clan Reunion in Adelaide in April 2019, we have prepared a list of accommodation establishments in and around Adelaide.

The list can be viewed here: Accommodation List for the Clan Reunion – Australia – 2019

Your travel agent may also assist.

7.  What if I have some more questions about the Clan Reunion to be held in April 2019?

If you have any further questions about the Clan Reunion, please contact the organisers by email: Contact the Australian Organising Committee


Questions about Registering for the 2019 Clan Reunion

Click here to see the answers to Questions about Registering for the 2019 Clan Reunion

8.  Do I have to be a member of the Dysert O’Dea Clan Association in order to register for the Clan Reunion?

No.  Anyone can register for the Clan Reunion.  You do not have to be a member of the Dysert O’Dea Clan Association to register for the Clan Reunion.

9.  Can I register for the Clan Reunion and pay later?

Unfortunately not.  The organisers can only accept a booking if payment is made with the booking.

If you are booking online, the booking will only be completed once the online payment has been processed.

If you are planning to pay by cheque, your payment must be submitted with your booking form.  Only cheques in $AUD can be accepted.

10.  Can I reserve a place at the Clan Reunion and pay later?

Unfortunately not.  The organisers can only accept a booking if payment is made with the booking.


Questions about Membership of the Clan Association

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11.  I am a current member the Dysert O’Dea Clan Association.  Can I get a discount when I register for the Clan Reunion to be held in April 2019?

Unfortunately not.  However, there is discount on your Clan Reunion registration fee if you submit your booking by xxx 2019.

12.  I’m not sure if I am a financial member of the Dysert O’Dea Clan Association.  What should I do?

If you are not sure about whether you are a financial member of the Dysert O’Dea Clan Association, please contact the organisers here: Contact the Australian Organising Committee


Questions about How to Register for the 2019 Clan Reunion

Click here to see the answers to Questions about How to Register for the 2019 Clan Reunion

13.  How do I register for the Clan Reunion?

If you wish to attend the Clan Reunion in Adelaide, you can submit your registration online and pay online via PayPal using your credit card or debit card, or your PayPal account, or you can complete a registration form and pay by cheque.  Only cheques in $AUD can be accepted.

If you wish to register online and pay online, you can do so here: Register and Pay Online

If you wish to pay by Cheque, you can download a Registration Form here:  A4-size Registration Form

Once the form has been completed, you will need a cheque in Australian Dollars for the total amount owing made payable to Dysert O’Dea Clan Association (Australia).

Please mail your Registration Form together with your remittance to:

Maureen Carey, 50 Wright Street, Renown Park SA 5008, Australia 

14.  Do I need to logon to the Clan web site with a web site username and password to make a booking?

No.  There is no need to logon to the web site with your web site username and password to make a booking.


Questions about Booking Online

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15.  How do I make an online booking?

If you wish to register online and pay online, you can do so here: Register and Pay Online

The online booking system consists of 2 forms:

  1. An order entry form where you enter the details of your booking.
  2. A payments form where you enter your payment details.

On the order entry form, please select the options you wish to book for and enter the name(s) of those who will be attending.  You may also enter details of any special dietary requirements and/or any special requests.

Once you have made all your selections and entered the necessary information about your booking, you can press the Submit button to proceed to the payments form.

NOTE: There is no need to logon to the web site with your web site username and password to make a booking.

16.  What if I make a mistake with my online booking or I change my mind?

If you need to change your booking before you complete your payment, press the Back button on your browser to return to your order entry form.  You will then be able to make the necessary corrections before you press the Submit button.

If you need to change your booking after you have completed your payment, or if you have any questions about your booking, please contact the organisers here: Contact the Australian Organising Committee

17.  Can I book for any of the optional activities after I’ve submitted my booking?

Yes.  If you discover that you have omitted an optional activity from your booking or if you later decide that you want to participate in one or more of the optional activities which were not part of your original booking, you can submit another booking for just those optional activities.

18.  What if I encounter problems when trying to submit an online booking?

If you have any difficulties using the online system or if you have any questions about booking online or paying online, please contact the Webmaster:  Contact the Webmaster

19.  If I have to cancel my booking for any reason, can I get a refund?

You can send a cancellation request by contacting the Australian Organising Committee here: Contact the Australian Organising Committee

A refund may or may not be possible depending on when the cancellation is received.


Questions about Paying Online

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20.  When I submit an online booking, what options do I have for paying for my booking?

Online payments are processed by PayPal.   This means that we can accept credit card and debit card payments without the need to become a credit card merchant.

When you submit your payment using PayPal, you have 4 payment options:

  1. If you have a PayPal account, you can transfer funds from your PayPal account.
  2. If you have a PayPal account and you have a bank account linked to your PayPal account, you can pay by Electronic Funds Transfer (EFT) from your bank account.
  3. Credit Card (Visa, MasterCard, etc. depending on your home country).
  4. Debit Card (Visa, MasterCard, etc. depending on your home country).

In order to pay using a credit card or debit card, you don’t have to have a PayPal account before you make the payment but PayPal will invite you to create a PayPal account after you enter your credit card/debit card details.

21.  Why has PayPal been chosen to handle the online payments?

PayPal has been chosen because it best meets our key requirements:

  1. Safety and security.
  2. Cost-effective way of handling a small volume of transactions.
  3. Inexpensive way of handling small amounts.
  4. Provides the customer with a choice of payment methods (funds transfer, credit card, debit card).
  5. Enables the Clan to accept credit card and debit card payments without the need to become a credit card merchant thus avoiding the high costs that this entails.
  6. Easy to integrate with our own web site to make it easier for the user.
  7. Simple to use.
  8. Ability to handle multiple currencies.

In addition, the Clan Association has been using PayPal for several years now to enable members to pay their membership subscriptions online and we’ve successfully used PayPal to handle the payments for online bookings for the 2nd Australian Clan Reunion held in Adelaide in 2010, the 3rd Australian Clan Reunion held in Adelaide in 2013, the 9th International Clan Gathering held in Ennis in 2014, and the 3rd American Clan Reunion held in Niagara Falls in 2016.

22.  Do I have to pay any extra fees for making an online payment via PayPal?

No.  There are no extra fees charged by PayPal to you, the consumer, for making an online payment.  You may find that there are certain fees charged by your bank or your credit card provider but these would the same fees that apply to any transaction of that type.

The only fees charged by PayPal are transaction fees which are charged to the merchant, not the consumer.  These fees are paid by the organisers of the Clan Reunion.

23.  How is this different from the Clan Association operating as a credit card merchant?

If the Clan Association was to become a credit card merchant, there would be many other fees in addition to a transaction fee for each transaction such as establishment fees, joining fees, annual administration fees, monthly access fees, minimum merchant service fees, and credit card authorisation fees.

24.  Do I need to have a PayPal account to use PayPal?

If you are using your credit card or debit card you don’t need to have a PayPal account to use PayPal.  However, if you wish to make payment by transferring funds from your PayPal account or your bank account, you will need to open a PayPal account.

25.  Is it safe to use PayPal?

Yes, it’s very safe.  The likelihood of fraud occurring when you submit an online payment via PayPal is very small.  This is because of the high level of security that is employed.  For example, sensitive data transmitted over the Internet is protected by the SSL (Secure Sockets Layer) protocol with an encryption key length of 168 bits (the highest level commercially available).

In any event, PayPal provides a 100% protection against unauthorised payments sent from your account.  As a fraud-prevention measure, PayPal sends an email confirmation for every online PayPal payment that you make.  If you receive an email confirmation for a transaction that you didn’t approve, you can contact PayPal to report the issue — you won’t be responsible for any unauthorised charges.

26.  What happens once my payment has been submitted?

Your payment will be processed by PayPal.  Once your payment has been processed you will receive a receipt by email.  This email is sent automatically by PayPal.  This will contain details of your booking and your payment.  This is your booking confirmation.

27.  What if I don’t receive an email from PayPal?

It normally takes a few minutes for the email receipt from PayPal to arrive.  If you don’t receive an email within an hour after you have submitted your payment, you should first check your Junk email folder to see if it has been flagged as suspicious.  If you can’t find it anywhere, please contact the Australian Organising Committee: Contact the Australian Organising Committee


Questions about Other Payment Options

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28.  I’m not comfortable about booking online or paying online.  Are there any other options open to me?

Yes.  If, for any reason you do not wish to book online and pay online, you can download and print a registration form and pay by cheque.  Only cheques in $AUD can be accepted.

If you wish to pay by Cheque, you can download an A4-sized Registration Form here:  A4-size Registration Form

Once the form has been completed, you will need a cheque in Australian Dollars for the total amount owing made payable to Dysert O’Dea Clan Association (Australia).

Please mail your Registration Form together with your remittance to:

Maureen Carey, 50 Wright Street, Renown Park SA 5008, Australia

29.  If I decide to download the Registration Form, what should I do next?

The Registration Form you download from the web site is an interactive PDF (Portable Document Format) form.  This form can be used as a “fill-and-print” form or a “print-and-fill” form.  A “fill-and-print” form means that you can enter your information in the form and then print it.  A “print-and-fill” form means that you can print a blank form and complete the form by hand.

Once the form has been completed, you will need a cheque in Australian Dollars for the total amount owing made payable to Dysert O’Dea Clan Association (Australia).

Please mail your Registration Form together with your remittance to:

Maureen Carey, 50 Wright Street, Renown Park SA 5008, Australia

30.  If I download the PDF file containing the Registration Form and I fill in the form by typing the required information into the file, will my booking be accepted if I send the file to the organisers by email?

Unfortunately not.  The organisers can only accept a booking if payment is made with the booking.

31.  If I wish to pay by cheque, can I choose a currency other than Australian Dollars?

Unfortunately not.  Past experience has shown that currency exchange rate volatility can have an adverse impact on the budget for the Clan Reunion so we need all payments to be made in Australian Dollars.  No other currencies can be accepted.


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